Shipping is free on every order to any serviceable pincode in India. We pack and dispatch within 1–2 business days of your order being confirmed, and couriers normally deliver within 4–5 working days after dispatch.
At a glance
Item
What applies
Shipping charge
Free, all India, no minimum order value
Processing time
1–2 business days after order confirmation (Monday–Saturday, excluding public holidays)
Delivery time
4–5 working days after dispatch; the estimate for your pincode is shown on the product page and at checkout
Couriers
Blue Dart, Delhivery, Ekart, Amazon Shipping, Xpressbees and other partners, chosen by pincode
Tracking
Tracking link by email, SMS and WhatsApp once shipped, and under My Account › Orders
Partial cash on delivery
₹299 advance paid online at checkout; balance paid to the courier on delivery
Delivery area
India only; we do not ship internationally
1. Order processing
An order is confirmed once payment, or the ₹299 advance for partial cash on delivery, is received through our checkout. Orders confirmed on a Sunday or public holiday are processed on the next business day. If an item will take longer than 2 business days to dispatch, we will tell you before dispatch and you may cancel for a full refund.
2. Serviceable pincodes
Enter your pincode on the product page to check delivery and see the estimated delivery date. If we find after you order that your pincode cannot be served, we will contact you within 1 business day. If no courier can deliver, we cancel the order and refund everything you paid, including the advance, within 2 business days.
3. Delivery times and late delivery
Delivery estimates are given in good faith but depend on the courier, distance and local conditions. Remote areas, hilly regions, the North-East, Jammu and Kashmir, Ladakh and the islands can take longer; the estimate shown for your pincode reflects this.
If your order is not delivered within 10 business days of dispatch for any reason not caused by you, you can choose to cancel it for a full refund, including the advance, or keep waiting. If a late parcel arrives after you have cancelled, you may refuse it at no cost, or return it free within 7 days.
4. Tracking your order
Once your order ships, we send the courier name and tracking number by email, SMS and WhatsApp. You can also track it under My Account › Orders. Tracking can take up to 24 hours to show the first update.
5. Delivery attempts
The courier will call the phone number on your order before or during delivery, so please keep it reachable. If delivery fails, couriers usually make further attempts on following working days. If the parcel still cannot be delivered, it is returned to us.
If a parcel comes back to us because you refused it without reason, could not be reached, or gave an incomplete or wrong address, we refund what you paid minus our actual forward and return shipping cost, up to a maximum of ₹299. We tell you the exact amount deducted. There is no deduction if you refused the parcel because it was visibly damaged, opened or tampered with, was the wrong item, or arrived later than the 10 business days in section 3.
6. Changing your address
You can change the delivery address or phone number before dispatch by contacting us on WhatsApp at +91 95604 68062 or at support@mrgadgethub.in. Once the parcel has been handed to the courier, we cannot change the address.
7. When your parcel arrives
Check the outer packaging before accepting. If it is torn, crushed, wet, re-taped or tampered with, refuse delivery or note the damage with the courier, and take a photo.
We strongly recommend recording a continuous unboxing video from the sealed parcel to the working product. It makes damage and missing-item claims faster.
Report any transit damage, missing item or wrong item as soon as possible, ideally within 48 hours of delivery and in any case within 7 days, as set out in our Returns, Refunds and Cancellation Policy.
Not having an unboxing video will not, by itself, be a reason to reject a genuine claim; we may ask for photos, a video call or an inspection instead.
8. Orders sent in more than one parcel
Items in one order may ship in separate parcels for stock or courier reasons, at no extra cost. Each parcel gets its own tracking number, and delivery times apply to each one.
9. Lost or damaged parcels
The parcel is our responsibility until it is delivered to you. If tracking shows no movement for 7 days, or the courier declares the parcel lost or damaged in transit, we will replace the item or refund you in full within 7 business days. We do not wait for our claim with the courier to be settled.
10. Contact
For any shipping question, contact us at support@mrgadgethub.in or on +91 95604 68062 (phone and WhatsApp), Monday–Friday 11:00–21:00 and Saturday 11:00–20:00 IST. Complaints can also be raised with our Grievance Officer as set out in our Terms and Conditions.
